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Siobhan Mercer

Siobhan Mercer

Customer Service Advisor at SCVO

  • What a difference a year makes
    Siobhan Mercer Siobhan Mercer
    29 March 2021
    Posted in
    • Digital
    • Digital blog
    • Digital Evolution
    I leave SCVO this week and have been reflecting on the remarkable evolution achieved by myself, my team and the Scottish voluntary... Read more
  • Celebrating unexpected benefits of moving group support online
    Siobhan Mercer Siobhan Mercer
    11 September 2020
    Posted in
    • Digital
    • Digital blog
    • Digital Evolution
    “Online groups have been so successful. There’s so many unexpected benefits, we wish we’d done it before.” Vicki, Group Facilitator... Read more
  • Beginners guide to “no code” flexible technology
    Siobhan Mercer Siobhan Mercer
    6 July 2020
    Posted in
    • Digital
    • Digital blog
    • Digital Evolution
    The key message was clear. Pick a “no code” tool and get started! What the heck is “no code”? I’ve got to admit I had no idea! I... Read more
  • How to become a data-driven charity
    Siobhan Mercer Siobhan Mercer
    25 June 2020
    Posted in
    • Digital
    • Digital blog
    • Digital Evolution
    The Q&A session with the three expert speakers on our DigiShift on Data-Driven Charities was one of our most active sessions... Read more
  • Cyber Security – a how to guide
    Siobhan Mercer Siobhan Mercer
    27 May 2020
    Posted in
    • Digital,
    • Support & learning
    • Cyber resilience
    • Cyber security
    • Digital blog
    Working remotely means you need to find a balance between supporting your staff and volunteers to access your systems, and securing... Read more
  • How to protect yourself from misinformation, fake news and scams
    Siobhan Mercer Siobhan Mercer
    25 May 2020
    Posted in
    • Digital,
    • Support & learning
    • Cyber resilience
    • Cyber security
    • Digital blog
    There has been an awful lot of misinformation and fake news around recently, often accompanied by scams. We held a DigiShift webinar... Read more
  • “This is not the time for perfection” and other brilliant ideas from Beth Kanter
    Siobhan Mercer Siobhan Mercer
    27 April 2020
    Posted in
    • Digital,
    • Support & learning
    • Digital blog
    • Digital Evolution
    • Digital participation
    Siobhan Mercer reflects on the insights and inspiration from an Ask Me Anything DigiShift session with the renowned Beth Kanter. The... Read more
  • Accessibility is more important than ever
    Siobhan Mercer Siobhan Mercer
    16 April 2020
    Posted in
    • Digital
    • Digital blog
    • Digital Evolution
    The internet has become our lifeline during lockdown. Being online has become a huge part of how we now live our everyday lives. We... Read more
  • Dance Like Everyone’s Watching!
    Siobhan Mercer Siobhan Mercer
    9 April 2020
    Posted in
    • Digital
    • Digital blog
    • Digital Evolution
    How user-led service design enabled Weekday Wow Factor to develop a fun and inclusive online service very quickly Read more
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The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Find out more

© 2022. The Scottish Council for Voluntary Organisations (SCVO) is a Scottish Charitable Incorporated Organisation.
Charity registered in Scotland SC003558. Registered office Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH3 6BB.

Scottish Council for Voluntary Organisations